{"id":131,"date":"2026-05-27T21:52:07","date_gmt":"2026-05-27T21:52:07","guid":{"rendered":"https:\/\/thevintagenote.com\/?page_id=131"},"modified":"2026-05-30T15:20:51","modified_gmt":"2026-05-30T15:20:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/thevintagenote.com\/?page_id=131","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"brz brz-root__container brz-reset-all brz-root__container-page\" >\n<section id=\"pJjjD7jyWIT4_pJjjD7jyWIT4\" class=\"brz-section brz-section__header brz-section__header-type--static brz-css-d-sectionheader brz-css-wyg2cn\">\n<div class=\"brz-section__menu-item brz-css-d-sectionheaderitem brz-css-1b2w4wl\" data-brz-custom-id=\"cw1bCp81ZxaZ\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-container brz-css-d-sectionheaderitem-container brz-css-1ugl8ww\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-10zkwab\" data-brz-custom-id=\"adVjVwSp4xCb\">\n<div class=\"brz-row brz-css-d-row-container brz-css-11agdi1\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-rs7qzz\" data-brz-custom-id=\"qSlY3sj2T_wD\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-144s8h0\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-zxflgf brz-wrapper\">\n<div class=\"brz-image brz-css-d-image-uyvk6mde0g8n-parent brz-css-1oie5z\" data-brz-custom-id=\"uYVk6mDe0g8N\"><picture class=\"brz-picture brz-d-block brz-p-relative brz-css-d-image-uyvk6mde0g8n-picture brz-css-1yzp9rr\"><source srcset=\"https:\/\/thevintagenote.com\/wp-content\/uploads\/2026\/05\/cropped-The-Vintage-Note-5.png 1x, https:\/\/thevintagenote.com\/wp-content\/uploads\/2026\/05\/cropped-The-Vintage-Note-5.png 2x\" media=\"(min-width: 992px)\"><source srcset=\"https:\/\/thevintagenote.com\/wp-content\/uploads\/2026\/05\/cropped-The-Vintage-Note-5.png 1x, https:\/\/thevintagenote.com\/wp-content\/uploads\/2026\/05\/cropped-The-Vintage-Note-5.png 2x\" media=\"(min-width: 768px)\"><img decoding=\"async\" class=\"brz-img\" srcset=\"https:\/\/thevintagenote.com\/wp-content\/uploads\/2026\/05\/cropped-The-Vintage-Note-5.png 1x, https:\/\/thevintagenote.com\/wp-content\/uploads\/2026\/05\/cropped-The-Vintage-Note-5.png 2x\" src=\"https:\/\/thevintagenote.com\/wp-content\/uploads\/2026\/05\/cropped-The-Vintage-Note-5.png\" loading=\"lazy\" alt=\"\" title=\"The Vintage Note Logo\" draggable=\"false\"><\/picture><\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-9n0ugf brz-wrapper\">\n<div class=\"brz-menu__container brz-css-d-menu-menu-container brz-css-1yt96ys\" data-mmenu-id=\"#wuqUOu8w3iGT_70034234cad66c1013ed\" data-mmenu-position=\"position-left\" data-mmenu-title=\"Menu\" data-mmenu-stickytitle=\"off\" data-mmenu-closingicon=\"%7B%22desktop%22%3A%22off%22%2C%22tablet%22%3A%22off%22%2C%22mobile%22%3A%22off%22%7D\" data-brz-menu-accessible=\"true\" data-brz-custom-id=\"wuqUOu8w3iGT\">\n<nav 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menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/thevintagenote.com\/?page_id=6\"><span class=\"brz-span\">My Cart<\/span><\/a><\/li>\n<li data-menu-item-id=\"21690698f508284ac9a45a4d42c552bf\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/thevintagenote.com\/?page_id=13\"><span class=\"brz-span\">About Us<\/span><\/a><\/li>\n<li data-menu-item-id=\"c4693b4659af3781cd05e3ce54cc2ee3\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/thevintagenote.com\/?page_id=87\"><span class=\"brz-span\">Contact Us<\/span><\/a><\/li>\n<li data-menu-item-id=\"7830733899df0960e4a9ddf15dd286d3\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/thevintagenote.com\/?page_id=131\"><span class=\"brz-span\">FAQ<\/span><\/a><\/li>\n<\/ul>\n<\/nav>\n<div class=\"brz-mm-menu__icon\" data-brz-brz-mmenu-icon=\"off\" aria-label=\"Open navigation menu\"><\/div>\n<nav data-mods=\"%7B%22desktop%22%3A%22horizontal%22%2C%22tablet%22%3A%22horizontal%22%2C%22mobile%22%3A%22horizontal%22%7D\" style=\"display:none\" id=\"wuqUOu8w3iGT_70034234cad66c1013ed\" class=\"brz-menu brz-menu__preview brz-menu__mmenu brz-css-d-menu-mmenu brz-css-1krtk4g\">\n<ul class=\"brz-menu__ul\" style=\"list-style-type:none\" data-menu-items-active=\"\">\n<li data-menu-item-id=\"f09c766fe1c6be0e825e3ccfa0a60689\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page menu-item-home\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/thevintagenote.com\/\"><span class=\"brz-span\">Home<\/span><\/a><\/li>\n<li data-menu-item-id=\"1d5ee8087529646640e3aecca1783f9a\" class=\"brz-menu__item menu-item menu-item-type-post_type_archive menu-item-object-product\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/thevintagenote.com\/?post_type=product\"><span class=\"brz-span\">All Products<\/span><\/a><\/li>\n<li data-menu-item-id=\"11a5953da6273a476c841e4c4896af7b\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/thevintagenote.com\/?page_id=6\"><span class=\"brz-span\">My Cart<\/span><\/a><\/li>\n<li data-menu-item-id=\"21690698f508284ac9a45a4d42c552bf\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/thevintagenote.com\/?page_id=13\"><span class=\"brz-span\">About Us<\/span><\/a><\/li>\n<li data-menu-item-id=\"c4693b4659af3781cd05e3ce54cc2ee3\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/thevintagenote.com\/?page_id=87\"><span class=\"brz-span\">Contact Us<\/span><\/a><\/li>\n<li data-menu-item-id=\"7830733899df0960e4a9ddf15dd286d3\" class=\"brz-menu__item menu-item menu-item-type-post_type menu-item-object-page\"><a class=\"brz-a\" target=\"\" href=\"https:\/\/thevintagenote.com\/?page_id=131\"><span class=\"brz-span\">FAQ<\/span><\/a><\/li>\n<\/ul>\n<\/nav>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"zabqk67KDXv4_zabqk67KDXv4\" class=\"brz-section brz-css-d-section brz-css-p3uov3\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-11mf3ab\" data-brz-custom-id=\"xXogL2APhIpM\">\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-opqbbt\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-5szk98 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-qufjdm\" data-brz-custom-id=\"m8mNbTpvIeBm\">\n<div data-brz-translate-text=\"1\">\n<h1 class=\"brz-text-lg-center brz-tp-lg-heading1 brz-css-dgxv3\" data-uniq-id=\"pElqM\" data-generated-css=\"brz-css-cJAgC\"><span class=\"brz-cp-color2\">FAQ<\/span><\/h1>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-r-wrapper brz-css-tiraqu brz-wrapper\">\n<div class=\"brz-spacer brz-css-d-spacer brz-css-w6pu6h\"><\/div>\n<\/div>\n<div class=\"brz-row__container brz-css-d-row-row brz-css-1mvx82t\" data-brz-custom-id=\"jtYXF1COXcg2\">\n<div class=\"brz-row brz-css-d-row-container brz-css-r-row-container brz-css-1yghzyt\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-13nosq5\" data-brz-custom-id=\"k8EOJKx_R0_c\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-8vu39l\">\n<div class=\"brz-wrapper-clone brz-flex-xs-wrap brz-css-d-cloneable brz-css-6ijlv0\" data-brz-custom-id=\"wNeAq3KoVZBv\">\n<div class=\"brz-icon__container\" data-brz-custom-id=\"ejteJB4s7FUg\"><span class=\"brz-icon brz-span brz-css-d-icon-icon brz-css-zmwq5r\"><svg class=\"brz-icon-svg align-[initial]\"><use href=\"\/wp-content\/plugins\/brizy\/public\/editor-build\/prod\/editor\/icons\/outline\/badge-15.svg#nc_icon\"><\/use><\/svg><\/span><\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-5c6mv4 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1nyt2ln\" data-brz-custom-id=\"yG8itnuGN3Uu\">\n<div data-brz-translate-text=\"1\">\n<h2 class=\"brz-tp-lg-heading2 brz-text-lg-center brz-css-eygBv\" data-generated-css=\"brz-css-dglbI\" data-uniq-id=\"mI850\"><strong style=\"color: rgba(var(--brz-global-color2),1);\" class=\"brz-cp-color2\">Can I cancel my order?<\/strong><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-z8kd5q brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1s1dvoz\" data-brz-custom-id=\"mZ77VKv9iwyF\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-heading5 brz-text-lg-center brz-css-i_W4n\" data-generated-css=\"brz-css-zVr3m\" data-uniq-id=\"sUxK8\"><strong style=\"color: rgba(var(--brz-global-color2),1);\" class=\"brz-cp-color2\">Yes. Orders may be canceled within 24 hours of purchase, as long as the order has not yet shipped. A 5% fee of the order total will be retained to cover payment processing and administrative costs. The remaining amount will be refunded within 7 business days (timeline may vary by financial institution). To cancel, email&nbsp;hello@thevintagenote.com.<\/strong><\/p>\n<p class=\"brz-tp-lg-paragraph brz-text-lg-center brz-css-cB9z0\" data-generated-css=\"brz-css-yz0oA\" data-uniq-id=\"oCm4G\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-columns brz-css-d-column-column brz-css-dflo09\" data-brz-custom-id=\"lFvGXVZyTcbA\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-zhskvi\">\n<div class=\"brz-wrapper-clone brz-flex-xs-wrap brz-css-d-cloneable brz-css-ie8maj\" data-brz-custom-id=\"zbxxxUO5IfdR\">\n<div class=\"brz-icon__container\" data-brz-custom-id=\"ib5EDu4nabiL\"><span class=\"brz-icon brz-span brz-css-d-icon-icon brz-css-1ai4l9w\"><svg class=\"brz-icon-svg align-[initial]\"><use href=\"\/wp-content\/plugins\/brizy\/public\/editor-build\/prod\/editor\/icons\/outline\/dashboard-30.svg#nc_icon\"><\/use><\/svg><\/span><\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-ig4ai1 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-jktfw5\" data-brz-custom-id=\"amDyYjpfKdcj\">\n<div data-brz-translate-text=\"1\">\n<h2 class=\"brz-text-lg-center brz-tp-lg-heading2 brz-css-ckB1e\" data-generated-css=\"brz-css-nFc83\" data-uniq-id=\"or5Er\"><strong style=\"color: rgba(var(--brz-global-color2),1);\" class=\"brz-cp-color2\">Can I return or exchange an item?<\/strong><\/h2>\n<p class=\"brz-text-lg-center brz-tp-lg-abovetitle brz-css-cTbft\" data-generated-css=\"brz-css-hraIq\" data-uniq-id=\"bvGgI\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-f6xlss brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-me2t1s\" data-brz-custom-id=\"xrDTY66YNvrQ\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-heading5 brz-text-lg-center brz-css-uihuZ\" data-generated-css=\"brz-css-e1ERV\" data-uniq-id=\"vDzRG\"><strong style=\"color: rgba(var(--brz-global-color2),1);\" class=\"brz-cp-color2\">Returns are accepted on non-personalized items. You must notify us within 14 days of receiving your order. Return shipping costs are the customer&#8217;s responsibility, and items must be returned in new\/unused condition for a full refund. Custom and personalized orders are not returnable.<\/strong><\/p>\n<p class=\"brz-tp-lg-heading5 brz-text-lg-center brz-css-rYMB3\" data-generated-css=\"brz-css-aX8Ut\" data-uniq-id=\"bpgvu\"><strong class=\"brz-cp-color8\" style=\"color: rgb(255, 255, 255);\">If your product arrives damaged or different from what you ordered, we will send a replacement or issue a partial or full refund. Please contact us and we will work with you to find an acceptable solution.<\/strong><\/p>\n<p class=\"brz-text-lg-center brz-tp-lg-paragraph brz-css-cig18\" data-generated-css=\"brz-css-vpZWZ\" data-uniq-id=\"z871v\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-columns brz-css-d-column-column brz-css-p7bt18\" data-brz-custom-id=\"cJESNXvkoh4y\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-229t5i\">\n<div class=\"brz-wrapper-clone brz-flex-xs-wrap brz-css-d-cloneable brz-css-18oni5r\" data-brz-custom-id=\"lIlqGGyA5oFd\">\n<div class=\"brz-icon__container\" data-brz-custom-id=\"ymnZTqhkPfvJ\"><span class=\"brz-icon brz-span brz-css-d-icon-icon brz-css-e7dil9\"><svg class=\"brz-icon-svg align-[initial]\"><use href=\"\/wp-content\/plugins\/brizy\/public\/editor-build\/prod\/editor\/icons\/outline\/app.svg#nc_icon\"><\/use><\/svg><\/span><\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1y9lc3c brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-w3t729\" data-brz-custom-id=\"gRm2eWhd2U4g\">\n<div data-brz-translate-text=\"1\">\n<h2 class=\"brz-tp-lg-heading2 brz-text-lg-center brz-css-rN5iK\" data-generated-css=\"brz-css-btqG_\" data-uniq-id=\"rkAFw\"><strong class=\"brz-cp-color2\" style=\"color: rgb(28, 28, 28); opacity: 1;\">Shipping Policy<\/strong><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-189d64o brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-disw73\" data-brz-custom-id=\"ueg2lB7p_NrL\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-text-lg-center brz-tp-lg-heading5 ql-align-center brz-css-jljIg\" data-uniq-id=\"c49Zo\" data-generated-css=\"brz-css-pgzaU\"><strong class=\"brz-cp-color2\" style=\"color: rgba(var(--brz-global-color2),1);\">We proudly offer&nbsp;<em>shipping-included<\/em>&nbsp;pricing for most of our products. To provide the best value, we will select the shipping carrier and method that ensures safe and timely delivery. If you prefer a specific carrier or need expedited shipping, we\u2019re happy to accommodate your request. Please contact us before placing your order so we can calculate the additional cost. Any extra charges must be paid in full before your order is shipped.<\/strong><\/p>\n<p class=\"brz-text-lg-center brz-tp-lg-heading5 ql-align-center brz-css-zcEc1\" data-uniq-id=\"ysDTg\" data-generated-css=\"brz-css-sgSJQ\"><strong class=\"brz-cp-color8\" style=\"color: rgb(255, 255, 255);\"> <\/strong><\/p>\n<p class=\"brz-text-lg-center brz-tp-lg-heading5 ql-align-center brz-css-yYT6J\" data-uniq-id=\"rylbP\" data-generated-css=\"brz-css-svGTg\"><strong class=\"brz-cp-color2\" style=\"color: rgba(var(--brz-global-color2),1);\">Important Notes<\/strong><\/p>\n<ul>\n<li class=\"brz-text-lg-center brz-tp-lg-heading5 ql-align-center brz-bcp-color2 brz-css-clzks\" data-uniq-id=\"lYP2k\" data-generated-css=\"brz-css-wpy26\" style=\"color: rgba(var(--brz-global-color2),1);\"><strong class=\"brz-cp-color2\" style=\"color: rgba(var(--brz-global-color2),1);\">Orders typically ship within 5-7 business days, though larger items may take up to 10 business days.<\/strong><\/li>\n<li class=\"brz-text-lg-center brz-tp-lg-heading5 ql-align-center brz-bcp-color2 brz-css-aLJBs\" data-uniq-id=\"cbLI5\" data-generated-css=\"brz-css-tfYg3\" style=\"color: rgba(var(--brz-global-color2),1);\"><strong class=\"brz-cp-color2\" style=\"color: rgba(var(--brz-global-color2),1);\">Tracking information will be provided once your order ships.<\/strong><\/li>\n<li class=\"brz-text-lg-center brz-tp-lg-heading5 ql-align-center brz-bcp-color2 brz-css-dPYzx\" data-uniq-id=\"geJxK\" data-generated-css=\"brz-css-lPBDQ\" style=\"color: rgba(var(--brz-global-color2),1);\"><strong class=\"brz-cp-color2\" style=\"color: rgba(var(--brz-global-color2),1);\">Please double-check your shipping address at checkout. We cannot be held responsible for delays or additional fees caused by incorrect or incomplete addresses.<\/strong><\/li>\n<li class=\"ql-align-center brz-text-lg-center brz-tp-lg-heading5 brz-bcp-color2 brz-css-yuAs4\" data-uniq-id=\"rQ2Im\" data-generated-css=\"brz-css-v2G9L\" style=\"color: rgba(var(--brz-global-color2),1);\"><strong class=\"brz-cp-color2\" style=\"color: rgba(var(--brz-global-color2),1);\">If you have any questions about your shipment or need special accommodations, please don\u2019t hesitate to contact us at hello@thevintagenote.com<\/strong><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-r-wrapper brz-css-l7kqxx brz-wrapper\">\n<div class=\"brz-spacer brz-css-d-spacer brz-css-xndmb3\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<footer id=\"slb9z_e1YZHs_slb9z_e1YZHs\" class=\"brz-footer brz-css-d-sectionfooter-section brz-css-w5ncsd\" data-brz-custom-id=\"slb9z_e1YZHs\">\n<div class=\"brz-bg\">\n<div class=\"brz-bg-color\"><\/div>\n<\/div>\n<div class=\"brz-container brz-css-d-sectionfooter-container brz-css-1hlgi1e\">\n<div class=\"brz-row__container brz-css-d-row-row brz-css-13govg2\" data-brz-custom-id=\"kw6gR9nMHz_A\">\n<div class=\"brz-row brz-css-d-row-container brz-css-1a06ydk\">\n<div class=\"brz-columns brz-css-d-column-column brz-css-13ies5a\" data-brz-custom-id=\"vAHhj0V4TEUH\">\n<div class=\"brz-column__items brz-css-d-column-bg brz-css-67n5he\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-ohclaa brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1ilu2qs\" data-brz-custom-id=\"mTSGSBmjAiF2\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-text-lg-center brz-css-iUama\" data-generated-css=\"brz-css-cbRCw\" data-uniq-id=\"jhYpi\"><span class=\"brz-cp-color7\" style=\"color: rgb(255, 255, 255);\">The Vintage Note, 2026. Handcrafted For Good Taste in the USA.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/footer><\/div>\n<p><!-- version:1780154451 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Home All Products My Cart About Us Contact Us FAQ Home All Products My Cart About Us Contact Us FAQ FAQ Can I cancel my order? Yes. Orders may be canceled within 24 hours of purchase, as long as the order has not yet shipped. 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